Water Services Authority

PLANNING SERVICES - Water Services Authority


The following functions are performed by the Water Services Authority component:

Drafting and reviews of the Water Services Development Plan

  • Define scope of work
  • Identify and manage resources
  • Monitor infrastructure development

Establish Water Service Providers to ensure efficient provision of water services

  • Investigating most effective ways to deliver water services
  • Compile implementation plan
  • Monitor the establishment of Water Service Providers

Management of allocated capital and other programmes to ensure compliance with policies and frameworks

Management of water services by:

  • Developing an ensuring implementation of management systems which includes the asset management system, customer complaints system and water loss management system.


  • Formulate bylaws which contain conditions for the provision of water services.


Deputy Director: Water Services Authority


Mr X. Buthelezi is the Water Services Authority Manager

  • The Section has two Technical Officers who assist the WSA manager with his duty to all consumers in its area of jurisdiction to progressively ensure efficient, affordable, economical and sustainable access to water services, i.e. potable water and safe sanitation.
  • Managing Service provider during implementation of water services.
  • Attending to water and sanitation queries and spring protection investigations.
  • Assist the community members with the interpretation of WSDP.

Technical Officer - North

(Position Vacant) assisting the Section as a Technical Officer handling projects in the North.

Technical Officer - South


Mr.  S.C Ngcobo assisting the Section as the Technical officer handling projects in the South.


Miss P.N Dludla

Miss P.N Dludla is secretary for the Section, she assists with the everyday functioning of the Water Services Authority Section.